Aged Care Support
Navigating aged care services can feel overwhelming, but Sistability is here to make the process simple. Whether you're just getting started or already have a Home Care Package (HCP), we can help you access the support you need to live comfortably and independently at home.
How We Can Help
We provide practical, reliable services to help seniors maintain a safe and clean home environment. We also offer care coordination services to assist with managing your Home Care Package.
We can onboard you directly! If you have received your HCP approval letter, we can connect you with Trilogy Care, our trusted partner, and help you access your Home Care Package without delay. While waiting for funding, you can still use our services as a private-pay client.
Our Aged Care Services
We offer a range of services tailored for seniors receiving a Home Care Package or paying privately.
Cleaning Services
A clean and well-maintained home is essential for your comfort, safety, and well-being. Our professional cleaning services ensure your home stays fresh and hygienic.
Regular home cleaning
Spring cleaning
Specialised cleaning
Gardening Services
Keeping your outdoor spaces safe and beautiful with expert gardening services.
Lawn mowing and edging
Garden maintenance and weeding
Seasonal garden clean-ups
Support Services
Extra help with everyday tasks to support independent living.
Meal preparation
Shopping and errands
Companionship and social support
Aged Care Navigation Services (Care Compass)
Understanding and accessing aged care services can be confusing. Care Compass helps seniors and their families navigate the aged care system with confidence.
Assistance with My Aged Care and Home Care Package applications
Support in understanding funding options
Guidance in choosing the right aged care services
Care Coordination Services (Guided Support)
Helping you manage your Home Care Package and services with our Guided Support (Self Managed PLUS) option.
Guided support for organising care
Assistance with service bookings
Ongoing support for package management

Care Compass – Navigating Aged Care & Getting an HCP
Understanding and applying for a Home Care Package (HCP) can be complex, but Care Compass is here to help. If you’re unsure where to start, our team can guide you through the aged care system and help you access the funding and services you’re entitled to.
How Care Compass Can Help:
Understanding Aged Care Services – We explain how HCPs work and what services you can access.
Home Care Package Applications – We assist with the My Aged Care process to help you apply for funding.
Provider Matching & Onboarding – We connect you with a trusted aged care provider (like Trilogy Care) so you can start receiving services.
Ongoing Support & Guidance – We ensure you understand your options and can make informed decisions.
Self-Managed vs. Guided Support
When you receive an HCP, you can self-manage your package or choose guided support. If you’re unsure which option is best, we can help!
Self-Managed
You control how your funding is used.
You arrange your own services and providers.
Ideal if you’re comfortable handling your own care plan.
Guided Support (Care Coordination)
We help manage your Home Care Package.
We coordinate services on your behalf.
Best if you prefer a stress-free, hands-off approach.
How to Get Started
Not sure where to begin? We make it easy!
Don’t have a provider yet? If you have received your HCP approval letter, we can onboard you directly through Trilogy Care so you can start receiving services without delay. While waiting for funding, you can use our services as a private-pay client.
Already have a Home Care Package? We work with a number of Aged Care Providers to provide cleaning and gardening services to HCP recipients. If you are self-managed, you can book directly with us using our online form. Alternatively, simply let your provider know that you wish to use Sistability for your cleaning, gardening, or support needs, and they can book with us on your behalf.
Need care coordination? We provide guided support to simplify the process.
Want to learn more?
Visit our Resources Page for helpful links, government guides, and expert advice on navigating aged care services.
Stay Informed About the Aged Care Landscape
Explore our blog for the latest insights.