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Explore our blog for insightful articles covering 'house & garden' topics, industry-related news, and wellbeing tips.

Home Care Package (HCP) Provider

We help you manage your Home Care Package (HCP), find local service providers and deliver cleaning, gardening & individual support with our Guided Support option.

REAL PEOPLE. REAL SUPPORT. RIGHT HERE IN BALLINA.

Enjoy a Spotless, Comfortable Home

From regular house cleaning to one-off deep cleans, our friendly team keeps your home fresh, tidy and inviting. Available for NDIS Participants, Home Care Package recipients, and private-pay clients.

Home is disarray with grime, dirt and excessive household items

Tackling the Toughest Cleaning Challenges

Specialised help for cluttered, neglected, or hoarding situations—restoring a safe and comfortable home.

Elevate Your Garden

Comprehensive gardening, lawn care, and yard maintenance to help your property flourish. From routine garden upkeep to lawn care and thorough cleanups, we've got you covered. We support NDIS Participants, Aged Care clients and private-pay clients.

Guiding You Through The ‘Aged Care’ Maze

Aged care can be overwhelming, but you don’t have to navigate it alone. Care Compass, powered by Sistability, is here to help seniors and their families understand, access, and manage the aged care system with ease.

Stay Informed

Explore our blog for insightful articles covering 'house & garden' topics, industry-related news, and wellbeing tips.

Home Care Package (HCP) Provider

We help you manage your Home Care Package (HCP), find local service providers and deliver cleaning, gardening & individual support with our Guided Support option.

REAL PEOPLE. REAL SUPPORT. RIGHT HERE IN BALLINA.

Nurturing Homes. Enriching Lives.

At Sistability, we proudly support individuals, families, and communities across Ballina, Lismore, Lennox Head, Byron Bay, and the Northern Rivers region.

We provide compassionate, dependable services to help you live safely, independently, and confidently — whether you're managing a Home Care Package (HCP), accessing NDIS supports, or simply need a helping hand at home.

Our personalised care solutions include:

  • Home Care Package Support and Coordination (Guided Support)

  • Aged Care Navigation and Advocacy (Care Compass)

  • Regular Domestic Cleaning, In-Home Support and Gardening for HCP recipients

  • NDIS Registered Cleaning and Gardening Services

  • Specialised Cleaning Services (Deep cleans, hoarding, filth, excessive build-up)

At Sistability, our mission is to empower people to thrive at home and in their community by providing accessible, high-quality care that enhances well-being, fosters independence, and simplifies life’s journey at every stage.

We are committed to delivering compassionate, professional support, guided by innovation, empathy, and a dedication to treating every person with dignity, respect, and genuine care.

Sistability: Right here with you — helping you live life to its fullest.

How We Can Help

Aged Care Support

Compassionate support to help seniors live independently and safely at home. We offer cleaning, gardening, support services, and care coordination under Home Care Packages. Need help navigating aged care? Our Care Compass service guides you through the process.

Learn more about Aged Care Support →

NDIS Services

As a NDIS Registered Provider, we offer specialised cleaning and gardening services for NDIS participants, ensuring a safe and healthy home environment. Our team works closely with support coordinators and families to deliver tailored services, including deep cleans, hoarding support, and regular maintenance.

Explore our NDIS Services →

Domestic Cleaning

A clean home makes life easier. Whether you need regular cleaning, spring cleaning, deep cleaning, or specialised services like hoarding or excessive build-up cleaning, our professional team ensures your home stays fresh, hygienic, and stress-free.

Learn about our Domestic Cleaning →

Gardening & Lawn Care

Keep your outdoor spaces safe, tidy, and beautiful with our expert gardening services. From lawn mowing to garden clean-ups, we help maintain a well-kept yard that you can enjoy all year round.

Check out our Gardening Services →

Commercial Cleaning

A spotless workplace enhances productivity and professionalism. We offer office cleaning for businesses and post-construction cleaning for builders and property developers, ensuring spaces are clean and ready for use.

View Commercial Cleaning Solutions →

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What Our Clients Say About Us

Ready to Experience the Sistability Difference?

Contact Sistability today for trusted Home Care Package support, NDIS services, and specialised cleaning across Ballina, Lismore, and the Northern Rivers. We're right here with you.

Discover Our Latest Blog Articles

Sistability Blog
Been Approved for a Home Care Package? Here's What You Need to Know About Choosing Your Provider
Been Approved for a Home Care Package? Here's What You Need to Know About Choosing Your Provider

Being approved for a Home Care Package is an exciting milestone — but it’s important to know that you’re not locked into using your existing CHSP provider. You have full choice and control over who manages your Home Care Package. In this article, we explain why some providers contact you early, what your rights are, and how Sistability can support you in making an informed, confident decision.

Read More →
Join Sistability at the Ballina Seniors Expo – June 5, 2025
Join Sistability at the Ballina Seniors Expo – June 5, 2025

For many older Australians, maintaining independence at home is a top priority. But as we age, everyday tasks can become more challenging. That’s where Home Care Packages (HCPs) come in. These government-funded packages are designed to provide the right level of support so seniors can continue to live comfortably and safely in their own homes.

If you’re new to the concept of Home Care Packages, this guide will help you understand what they are, how they work, and how to apply for one. Plus, we’ll explore how a trusted provider like Sistability can help you navigate the process and make the most of the services available.

Read More →
Home Care Packages: What You Need to Know
Home Care Packages: What You Need to Know

For many older Australians, maintaining independence at home is a top priority. But as we age, everyday tasks can become more challenging. That’s where Home Care Packages (HCPs) come in. These government-funded packages are designed to provide the right level of support so seniors can continue to live comfortably and safely in their own homes.

If you’re new to the concept of Home Care Packages, this guide will help you understand what they are, how they work, and how to apply for one. Plus, we’ll explore how a trusted provider like Sistability can help you navigate the process and make the most of the services available.

Read More →
Preparing Your Garden for Winter: Tips for a Flourishing Yard Year-Round
Preparing Your Garden for Winter: Tips for a Flourishing Yard Year-Round

Winter is a unique season in gardening—especially in regions like the North Coast of NSW where winters are mild, but still require some special attention. While your garden may not burst with flowers and greenery like it does in spring or summer, the cooler months are an ideal time to prepare for the growing season ahead. With a few simple steps, you can ensure your garden remains healthy, tidy, and ready to thrive come spring.

Read More →

Other Questions?

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