Home Care Package (HCP) Support
If you have a Home Care Package (HCP), you have the flexibility to manage your care in a way that best suits you. Sistability, in partnership with Trilogy Care, provides two tailored options to help you make the most of your funding while ensuring you receive high-quality, reliable support.
Your Home Care Package (HCP) Support Options
When you receive a Home Care Package (HCP), you have two options for managing your care and services:
Option 1: Self-Managed HCP
Full control over your care – but you manage everything yourself.
✔ You select and book your own service providers.
✔ You handle scheduling, payments, and paperwork.
✔ Lower fees (15% of your HCP budget), but more admin work.
Best for: Those who are confident managing their own care, navigating government systems, and handling admin.
Option 2: Self-Managed Plus (Guided Support)
Enjoy the flexibility of self-management with the convenience of expert support.
✔ A dedicated care coordinator to manage services for you.
✔ We book and liaise with providers – you only approve the plan.
✔ More time for you – less admin, fewer headaches.
✔ More care, less hassle – all while keeping your freedom of choice.
Best for: Those who want control over their care but don’t want the stress of managing everything alone.
Why Choose Guided Support
Managing your own Home Care Package can be time-consuming. With Guided Support, we take care of the admin so you can focus on what matters – living your life.
Save time. No need to juggle providers, invoices, and compliance.
Stay in control. You choose your services, we handle the rest.
Maximise your care. Our experts ensure you make the most of your funding.
How We Help
With our HCP Guided Support service, we:
Manage Your Services – We coordinate your cleaning, gardening, and in-home support services.
Liaise with Providers – We communicate with service providers to ensure smooth scheduling and service delivery.
Ensure Compliance – We help ensure services are aligned with your HCP funding requirements.
Offer Ongoing Support – We’re here whenever you need assistance or adjustments to your care plan.
Get Started with HCP Guided Support
Simple steps to accessing the right support for your Home Care Package (HCP).
1. Talk To Us
📞Contact Sistability to discuss your care needs.
Our team will provide expert advice on the Home Care Package process and help you understand your options.
3. Perfect Match
🤝 Finding the right services for your lifestyle.
Sistability will start building your care team, sourcing trusted care services that align with your specific needs and preferences.
2. Care Planning
📝 Personalised care planning tailored to you.
We’ll review your care needs and work with you to create an individual care plan and budget that maximises your HCP funding.
4. Get Started
🏡 Your services begin!
Sistability will begin delivering care services, while Trilogy Care takes care of administering your Home Care Package.
Why Choose Sistability for HCP Guided Support?
Hassle-Free Support – We take care of the admin so you don’t have to.
Trusted Expertise – We have experience navigating HCP services and working with aged care providers.
Flexibility – You stay in control while we handle the details.
Aged Care Approved – We work within HCP guidelines to ensure compliance.
Who is HCP Guided Support For?
Home Care Package (HCP) Guided Support is ideal for seniors who:
Want to self-manage their Home Care Package but need help coordinating services.
Prefer a hands-off approach so they can focus on enjoying life.
Need extra support in organising home services like cleaning, gardening, and in-home care.
Want to learn more?
Visit our Resources Page for helpful links, government guides, and expert advice on navigating aged care services.