Need Help Navigating Aged Care? Book a Discovery Session Today

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Aged Care Can Be Confusing – We Make It Simple

Whether you’re a senior looking for support or you’re trying to help your parents, figuring out aged care, funding, and services can be overwhelming.

Care Compass, powered by Sistability, is here to help.

In just one session, we can:
✔ Explain aged care services & funding options
✔ Guide you through My Aged Care & Home Care Packages (HCP)
✔ Help you apply for funding & access the right services
✔ Answer your questions & create a personalised care plan

You don’t have to navigate this alone – we’re here to help.

Who Is This Session For?

  • Seniors who want to stay independent but need help understanding aged care services

  • Families who need guidance in getting their loved one the right care

  • Busy professionals supporting elderly parents but don’t have time to navigate My Aged Care

  • Anyone confused about Home Care Packages & aged care funding

If you’re not ready to book, start with a FREE 15-minute phone consult.

  • "At 84, I found it impossible to figure out aged care on my own. I didn’t have family nearby to help, and the system was just too complicated. When I found Sistability, it was a huge relief. They guided me through everything—helping me apply for a Home Care Package, explaining my options, and organising the right services for me. Thanks to Sistability, I now have the support I need to stay independent in my own home. I’m so grateful for their kindness and expertise."

    John (Aged Care Client)

  • "I just wanted to thank you for yesterday. Mum was so anxious about the assessment but she feels huge relief that it’s over and that we have such a great outcome. In a way, the 6 month wait will be helpful for her to process and think about what she needs. I really appreciate all you’re doing for Mum. The situation isn't easy and I’m grateful for your patience and grace. Have a great day."

    Lauren (Daughter of HCP recipient)

How It Works – Simple & Stress-Free

We handle the hard part so you don’t have to.

  1. Book Your Discovery Session – Choose a time that works for you.

  2. Meet with a Care Expert – In-person (at home or at our Ballina office), online, or over the phone.

  3. Get a Personalised Care Plan – We’ll guide you on funding & support options.

  4. Follow-up Support - Receive a detailed recap of the session with actionable next steps.

What’s Included:

  • Up to 1-hour personal consultation (in-person, phone, or video)

  • Step-by-step aged care guidance tailored to your needs

  • A customised action plan sent to you after the session

  • 14 days of follow-up email support for any additional questions

Investment: $199 (Introductory Offer)

(Normally $269)

Ready to Experience the Sistability Difference?

Click the button below to book your Discovery Session

Where Can I Have My Discovery Session?

🏠 In-person: At our office in Ballina or in your home
📞 Phone call: Speak to an expert from anywhere
💻 Online: Video session for easy access

You choose what works best for you or your loved one!

Frequently Asked Questions (FAQs)

  • We offer sessions at our Ballina office or in your home if you’re in the Northern Rivers area.

  • Yes! We offer video sessions so you can access expert guidance from anywhere.

  • Payment is required at the time of booking. Secure online payment options are available.

  • Yes! We offer a free 15-minute phone consult to help you decide if this session is right for you.

  • No, they don’t have to be. If you are organising care for your parent, you can attend on their behalf. However, if they are comfortable joining, we encourage them to participate so we can better understand their needs and preferences.

  • The Discovery Session is a 60-minute consultation where we:

    • Explain how My Aged Care and Home Care Packages work

    • Discuss your parent’s care needs and possible funding options

    • Provide expert advice on the best services available

    • Provide information on the aged care process and any next steps

    You’ll leave with a clear action plan and the confidence to move forward in securing the right support.

  • After the session, we will provide you with a personalised care plan and outline the next steps. This might include:

    ✔ Applying for a Home Care Package (if not already done)

    ✔ Finding and setting up the right services for your parent

    ✔ Ongoing care coordination and support (if needed)

    If you choose, we can continue to assist you in managing the aged care process, making it as simple and stress-free as possible.

Discovery Session Booking Form

Please select a date and time for your Discovery Session via the calendar below. You will then be asked to provide your contact details and where you would like your session to take place (i.e. at your home, in our office, over the phone or online).

Please note that we require payment to secure your booking. If you have any questions, please do not hesitate to contact us.