Looking to make a real difference in people's lives? Become a Support Worker with Sistability!

Join Our Team of Dedicated Support Workers for NDIS Participants

We are committed to providing exceptional support services that empower our NDIS participants to live with independence, dignity, and purpose. Our Support Workers play a critical role in helping clients reach their goals, from daily living tasks to engaging in social and community activities.

Who We're Looking For:

If you are passionate about supporting people with disabilities and want to make a real difference, you might be a great fit for our team. Whether you’re new to the industry or have prior experience, we’re seeking caring individuals who are dedicated to client-centred support.

Your Role:

As a Disability Support Worker, your responsibilities will include:

  • Assisting clients with daily living activities (e.g., personal care, meal prep, mobility).

  • Supporting clients in social and recreational activities to enhance community engagement.

  • Monitor clients’ health and report any changes.

  • Maintaining accurate documentation to ensure compliance with NDIS standards and company policies.

Download a copy of the job description here.

Why Choose Sistability?

As a valued member of our team, you will be part of a compassionate community focused on making a positive difference. We offer ongoing training, support, and opportunities for personal and professional growth to help you excel in your role and make a meaningful daily impact.

We prioritise mental health support, workplace flexibility, and a sense of belonging.

Role Requirements:

  • Compassion, empathy, and a strong commitment to client dignity and independence.

  • Reliable and punctual

  • Ability to adapt to individual needs and provide personalised support.

  • NDIS Screening Check (NDISWC)

    First Aid Certificate (issued within the last 3 years)

  • CPR certificate (issued within the last 12 months)

  • Proof of vaccinations (as required)

  • Valid driving licence, clean and reliable car with comprehensive insurance

Join Sistability and help us create a nurturing and empowering environment for our NDIS participants. Apply now to join a team that values compassion, respect, and dedication.

Unsure if Support Work is Right for You?

If you’re considering a role in support work but are new to the field, why not take the NDIA’s Self-Assessment Tool to see if you’re a good fit for this rewarding work? This tool will help you understand the skills and qualities that make a successful support worker.

What’s right for you?

Compare the differences between Sistability’s employment and contractor roles

EMPLOYMENT CONTRACTOR
Work days Min 2 shifts per week required
Mon-Fri (days/evenings)
Weekends (days/evenings)
Public Holidays (days/evenings)
Sleepovers
No minimum
Mon-Fri (days/evenings)
Weekends (days/evenings)
Public Holidays (days/evenings)
Sleepovers
Work hours Based on availability/client requirements Choose your own hours
Service locations & clients Sistability creates your schedule and assigns clients to you based on your availability etc. Sistability proposes a client to you, you can choose whether or not you want to take the client on
Carpooling No No
Hourly Rate (exc. super) Casual: From $41.76 (Level 2, Pay Point 1) From $45.00 + GST (depending on days/ times)
Paid travel time Yes, at hourly rate Yes, at hourly rate (if we can charge the client)
Paid km’s $0.99 per km No
Super 11.5% (on top of hourly rate) 11.5% (on top of hourly rate, if applicable**)
Available Locations Northern Rivers Northern Rivers
Client type NDIS Participants/ Aged Care NDIS Participants/ Aged Care
Income tax Sistability deducts your income tax from your wage automatically You have to pay and manage your own income tax
Insurance You are covered under Sistability’s insurance policies; including workers comp and public liability insurance Public liability insurance required $10 million
Professional Indemnity Insurance
Personal Accident Insurance (optional)*
Certificates NDIS Worker Screening (NDISWC)
First Aid (issued within 3 years)
CPR (issued within 12 months)
Infection Prevention & Control
NDIS Mandatory Training Modules
NDIS Worker Screening (NDISWC)
First Aid (issued within 3 years)
CPR (issued within 12 months)
Infection Prevention & Control
NDIS Mandatory Training Modules
Covid Vax Client specific (may be required) Client specific (may be required)
Your own transport Required (with comprehensive car insurance) Required (with comprehensive car insurance)
ABN Not required Required
Billing/Payroll Fortnightly Payroll
Timesheets required for Sistability to invoice clients
Invoice Sistability (with signed timesheets) for payment of services

*We believe in transparency and exceptional value. Unlike connection platforms where rates are left to negotiation between clients and contractors, we've set standard hourly rates that benefit all parties. For more information on why we’ve chosen this approach, click here.

**Sole traders working as independent contractors mainly for their labour are considered employees for superannuation guarantee (SG) purposes. Whether the worker is self-employed and working alone or part of a organisation, they need to protect themselves against the risks they face each time they go to work. To learn more about support worker insurance and to get an online quote, click here. You will need your ABN and an estimate of your yearly income.

Joining Sistability means more than a career-it's an opportunity to be the light in someone's journey, offering comfort and companionship.