Sistability’s Service Comparison Table
Compare our services using the table below to determine who and what is right for you and your individual needs!
Cleaning & Tidying | Professional Cleaner | Support Worker | Gardener |
---|---|---|---|
Dusting and cleaning surfaces throughout the home | ✓ | ✓ | |
Vacuuming, sweeping and mopping floors | ✓ | ✓ | |
Cleaning and sanitising bathrooms (excl. shower) | ✓ | ✓ | |
Cleaning the shower | ✓ | ||
Cleaning and sanitising kitchens | ✓ | ✓ | |
Stacking the dishwasher | ✓ | ✓ | |
Unstacking the dishwasher and putting items away | ✓ | ||
Doing the dishes | ✓ | ✓ | |
Spot cleaning windows (internal glass) | ✓ | ✓ | |
Organising & Decluttering | Professional Cleaner | Support Worker | Gardener |
Assist with organising & decluttering areas in the home | Limited | ✓ | |
Deeping Cleaning* | Professional Cleaner | Support Worker | Gardener |
Internal Fridge Clean | ✓ | ||
Internal Oven Clean | ✓ | ||
Rangehood Clean | ✓ | ||
Skirting boards, internal doors & frames | ✓ | ||
Pantry, kitchen cabinets & drawers | ✓ | ||
Internal bathroom cabinets & drawers | ✓ | ||
Internal Widow Cleaning (including frames and tracks) | ✓ | ||
External Window Cleaning (single storey only) | ✓ | ||
Speialised Cleaning** | Professional Cleaner | Support Worker | Gardener |
Excessive build up of grime/filth | ✓ | ||
Hoarding clean ups | ✓ | ||
Light House Maintenance | Professional Cleaner | Support Worker | Gardener |
Assist in putting together furniture, hanging pictures, and small repairs around the home. | ✓ | Laundry Services | Professional Cleaner | Support Worker | Gardener |
Washing clothes and linens | ✓ | ✓ | |
Hanging clothes and linens | ✓ | ✓ | |
Essential Ironing | ✓ | ✓ | |
Putting linens and clothes in cupboards and drawers | ✓ | ||
Changing bed linen | ✓ | ✓ | Gardening | Professional Cleaner | Support Worker | Gardener |
Light gardening duties, including watering plants, sweeping outside areas | ✓ | ✓ | |
Lawn mowing & edging | ✓ | ||
Weeding, hedge trimming, pruning, repotting, planting etc | ✓ | ||
Garden clean-up & tip runs | ✓ | Shopping & Errands | Professional Cleaner | Support Worker | Gardener |
Grocery shopping | ✓ | ||
Picking up prescriptions | ✓ | ||
Other errands as required | ✓ | Meal Preparation | Professional Cleaner | Support Worker | Gardener |
Planning Meals | ✓ | ||
Prepping Meals | ✓ | ||
Cleaning up after cooking | ✓ | ||
Personal Care | Professional Cleaner | Support Worker | Gardener |
Assisting with personal hygiene, including bathing and oral hygiene | ✓ | ||
Assisting with dressing and grooming | ✓ | ||
Assisting with toileting, bladder and bowel management | ✓ | ||
Assisting with mobility and transfers | ✓ | ||
Medication reminders | ✓ | ||
Social & Community Support | Professional Cleaner | Support Worker | Gardener |
Accompanying to appointments and social outings | ✓ | ||
Assisting with accessing local clubs or social groups | ✓ | ||
Support in volunteering or civic participation activities | ✓ | ||
Helping engage in community activities | ✓ | Transport | Professional Cleaner | Support Worker | Gardener |
Transporting you to medical appointments, social events and daily activities | ✓ | Companionship | Professional Cleaner | Support Worker | Gardener |
Providing companionship and conversation | ✓ | ||
Engaging in hobbies and other activities | ✓ | Flexibility & Customisation | Professional Cleaner | Support Worker | Gardener |
Limited to cleaning specifications | High flexibility to tailor services to client’s needs | Limited to lawn & garden specifications | |
Set tasks per visit | Flexible tasks per visit based on client needs | Service Times | Professional Cleaner | Support Worker | Gardener |
Available Monday to Friday between 8:00 am and 6:00 pm | Available 24 hours a day, 7 days a week | Available Monday to Friday between 8:00 am and 6:00 pm (daylight saving dependent) |
*Deep cleaning items are what we consider to be ‘seasonal services’ and are charged at a different rate to general cleaning tasks. These services generally take longer to perform and require more specialised cleaning products and equipment.
**Specialised cleaning services generally take a team of 3 or more and often require more than 1 day to complete. These services are charged at a different rate to general cleaning services and require an onsite inspection prior to quoting for this service.
Explanation of Workers:
Professional Cleaner
Our professional cleaning services ensure a pristine, safe, and orderly home environment. Our expert team performs essential tasks, including vacuuming, dusting, and general tidying, with a strong emphasis on maintaining hygiene throughout your living spaces. These services are carefully predefined to provide a consistent, high-quality cleaning experience - essential for comfort, safety, and well-being. This approach ensures that every corner of your home meets our rigorous standards, offering you peace of mind and a clean, welcoming environment.
Support Worker
Building upon the foundational cleanliness provided by our professional cleaning services, our support workers offer a comprehensive, holistic service that addresses not only household tasks but also encompasses personal care, meal preparation, and social support. This multifaceted role is tailored to assist with a wide range of daily activities, supporting an independent yet supported lifestyle. It is particularly beneficial for NDIS participants who require assistance that extends beyond the physical environment, including emotional and social support, skills development, and active participation in community life.
Our support workers are dedicated to fostering independence, enhancing quality of life, and ensuring that each participant’s needs and preferences are comprehensively met.
Gardener
Sistability's gardening services contribute to the overall aesthetics and health of your outdoor spaces. Our skilled gardeners handle a variety of tasks including lawn mowing and edging, weeding, pruning and trimming of plants and shrubs, as well as repotting and replanting to enhance the vibrancy and layout of your garden. We also offer comprehensive garden clean-ups, which include removing debris and performing tip runs to dispose of waste properly.
Notes about Tools & Supplies
Sistability provides all necessary equipment and supplies for cleaning services, ensuring a comprehensive, hassle-free cleaning experience directly tailored to maintain the cleanliness and hygiene of the participant’s home environment.
Sistability's support workers do not carry cleaning equipment or supplies - clients must provide their own. This approach not only caters to client’s personal preferences regarding cleaning products and tools but also ensures that they have continued access to these supplies for their own use, promoting independence outside of scheduled support sessions.
While Sistability's gardeners come fully equipped with all the necessary tools to perform various gardening tasks, clients are required to provide all materials needed for plant maintenance. This includes fertilisers, sprays, soil, and pots. Providing your own gardening materials ensures that the specific needs and preferences for your garden's care are met, aligning with our goal to tailor our services to each client's unique requirements.
NDIS Support Categories Used
In the comparison of services chart (above), the following NDIS support categories are utilised:
Core Supports (Flexible)
Assistance with Daily Life (0107): This category is versatile and can fund a wide range of personal and domestic services provided by our support workers, including personal care and household tasks, enhancing participants' ability to live independently.
Assistance with Social and Community Participation (0125): Supports under this category help participants take part in social, economic, and community activities. They are crucial for fostering social connections and enhancing participants' overall well-being by allowing them to engage more fully with their community.
Core Supports (Stated)
Household Tasks (0120): This category is specifically used for cleaning and gardening services, which includes activities necessary to maintain a safe and clean home environment. Services typically include routine cleaning and gardening tasks that ensure the participant's living spaces are hygienic and well-maintained.
These categories are part of the broader spectrum of supports Sistability can offer, tailored to meet diverse needs and enhance the quality of life for our participants.