Understanding Income and Means Assessments for Home Care Services

Navigating the aged care system can be challenging, especially when it comes to understanding the costs associated with home care services. At Sistability, we are here to make the process simpler and more transparent for you. One key aspect of accessing government-subsidised home care services, such as Home Care Packages (HCP) and the Commonwealth Home Support Programme (CHSP), is the "Income and Means Assessment." This guide will explain what this assessment is, why it’s important, and how it affects the fees you may need to pay for home care services.

 

What is an Income and Means Assessment?

An Income and Means Assessment is used by the Australian Government to determine how much you may need to contribute towards your home care services. For Home Care Packages, this assessment reviews your income to calculate any fees you may need to pay for the care services you receive. It helps ensure that those who can afford to contribute more do so, while those who need more support receive it.

 

Why Do You Need an Income and Means Assessment for Home Care?

The assessment is required to make aged care services more affordable and equitable. It allows the government to allocate resources effectively, ensuring that support is provided to those who need it most while requiring those with higher incomes to contribute more towards their care. This approach ensures a sustainable aged care system for all Australians.

 

Types of Fees Impacted by the Assessment for Home Care Services

Based on the outcome of the Income and Means Assessment, the following fees might apply to your home care services:

  1. Basic Daily Fee: This is a fee that can be charged by your Home Care Package provider to help cover the cost of your care. While not all providers charge this fee, it’s important to check with your provider to understand what might be applicable.

  2. Income-Tested Care Fee: This is an additional fee you may be asked to pay based on your assessable income. It applies to Home Care Packages and is calculated using the outcome of your Income and Means Assessment. This fee is not applicable for CHSP services.

  3. Fees for CHSP Services: If you are receiving services through the Commonwealth Home Support Programme (CHSP), there is no income or asset assessment required. Instead, the CHSP has a co-contribution model where you may be asked to pay a small fee for the services you receive. These fees are generally low to ensure affordability.

 

Income-Free Areas and Thresholds for Home Care Packages

Understanding the income-free areas and thresholds is crucial as they determine when you may need to start paying additional fees under your Home Care Package. Here are the key thresholds:

  • Income Free Area: The income free area is the amount of income you can earn before you start paying an income-tested care fee. As of July 1, 2024, the income free area rates are:

    • Single Person: $33,027.80 per year

    • Couple, Illness Separated (Single Rate): $32,351.80 per year

    • Couple, Living Together (Single Rate): $25,576.20 per year

  • Income Threshold: The income threshold is the level above which you will start paying a higher income-tested care fee. The income thresholds as of July 1, 2024, are:

    • Single Person: $63,559.60 per year

    • Couple, Illness Separated (Single Rate): $62,883.60 per year

    • Couple, Living Together (Single Rate): $48,588.80 per year

 

Table: Home Care Package Cost of Care Calculation

Below is a table outlining the cost components of a Home Care Package based on the income assessment:

Fee Type Description Cost Calculation
Basic Daily Fee A daily fee that helps cover the cost of your care. Not all providers charge this fee. Up to 17.5% of the single basic Age Pension.
Income-Tested Care Fee An additional fee based on your income, payable if your income exceeds a certain threshold. Calculated by Services Australia based on your assessable income. Capped annually and over a lifetime.
Annual Cap The maximum amount you will pay in income-tested care fees each year. $6,661.80 (if your income does not exceed the income threshold); $13,323.68 (if your income exceeds the income threshold).
Lifetime Cap The maximum amount you will pay in income-tested care fees over your lifetime. $79,942.44
Fees for CHSP Services Contribution fee for services under CHSP. There is no formal income or asset assessment for CHSP services. Generally low fees; your service provider will inform you of any fees that may apply based on the services you receive.
 

How Does the Assessment Work for Home Care?

For those accessing a Home Care Package, Services Australia conducts the Income and Means Assessment. This involves reviewing your financial situation, specifically focusing on your income, including:

  • Pensions

  • Income support supplements

  • Earnings from investments (i.e. dividends from private company shares)

  • Other sources of income (i.e. rental properties, businesses, including farms)

Assets like your home are not considered in this assessment.

To complete the assessment, you’ll need to fill out the “Aged Care Calculation of Your Cost of Care” form (SA456) and submit it to Services Australia. They will then assess your income and inform you of any fees you may need to pay. Veterans may need to go through the Department of Veterans' Affairs (DVA) if they are receiving DVA benefits.

 

Who Needs to Complete an Income and Means Assessment?

The assessment is required if you plan to access a Home Care Package and are not already receiving a full pension. For those who are full pensioners or receive a part pension, the government generally already has your financial details.

For self-funded retirees or those who do not receive a pension, completing this assessment is essential to determine your potential fees and government subsidy.

 

Steps to Prepare for the Assessment

To prepare for the Income and Means Assessment for Home Care Packages, follow these steps:

  1. Gather Your Financial Information: Have recent financial documents ready, including bank statements, pension details, and information on any other income sources.

  2. Complete the Relevant Forms: Access and fill out the required forms via the My Aged Care website or directly from Services Australia.

  3. Submit Your Assessment: Submit the completed forms to Services Australia or DVA for processing.

  4. Wait for the Outcome: You will receive a letter that outlines any fees you will need to pay and the amount the government will subsidise.

 

Sistability is Here to Guide You Through the Process

We understand that dealing with financial assessments can be daunting, but you don’t have to do it alone. We are committed to supporting seniors and their families as they navigate home care options. If you need help understanding your options or have any questions about accessing Home Care Packages or CHSP services, contact Sistability today. We’re here to help you make informed decisions, ensuring you receive the quality care and support you deserve to stay comfortable and independent at home.


Understanding the Income and Means Assessment is key to planning for home care. It helps determine what financial assistance you are eligible for and what, if any, additional costs you may need to cover. At Sistability, we’re more than just a service provider—we’re your partner in navigating the aged care system. Reach out to us anytime for support, advice, or to learn more about our range of services.

For more detailed information, visit the My Aged Care website or get in touch with our team at Sistability.

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